Privacy Policy

1. Data Controller and Contact Details

The data controller responsible for your personal information is:

Razuwanuscapital Pty Ltd
Director: Chloe Johnson
Address: 142 Eagle Street, Brisbane QLD 4000
Email: [email protected]
Phone: (07) 3937 3880

2. Information We Collect

We collect personal data that you voluntarily provide to us through the following channels:

• Contact Form: Name, email address, phone number, and the content of your message.
• Email Correspondence: Any information provided in emails sent to our official address.
• Phone Calls: Contact details and recording requirements discussed during calls.

We do not use automated tracking cookies for analytics or marketing. Our technical storage uses a local key rzwn-consent in your browser's localStorage for 180 days to remember your preference regarding the cookie banner.

3. Purpose and Legal Basis

We process your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The processing is based on the following grounds:

• Contractual Necessity: To provide recording services, manage bookings, and calculate payments as described in our Terms and Conditions.
• Consent: When you submit a request via our contact form.
• Legal Obligation: To comply with Australian tax and business laws.

4. Data Transfer and Third Parties

To ensure the functionality of our website, we use the following service providers:

• FormSubmit (formsubmit.co): Our contact form is processed by FormSubmit, located in the USA. By submitting the form, you acknowledge that your data is transferred outside of Australia. FormSubmit provides data processing guarantees according to US law and the provider's own privacy standards.
• Micron 21 Pty Ltd: Our website is hosted by Micron 21 Pty Ltd, located at Unit 2, 7 Eastspur Court, Kilsyth South VIC 3137.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Storage and Retention

We store your personal data only as long as necessary to fulfill the purposes for which it was collected. In accordance with our business rules, studio session archives and related client data are stored for 12 months after the final delivery of the project, after which they are permanently deleted unless otherwise agreed in writing.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights regarding your data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request the correction of inaccurate or outdated information.
• Deletion: You may request the erasure of your data, subject to our legal retention obligations.

To exercise these rights, please contact us via email at [email protected].

7. Governing Law and Complaints

This policy is governed by the laws of Queensland, Australia. Any disputes arising from the processing of your data shall be subject to the exclusive jurisdiction of the courts in Brisbane.

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

GPO Box 5288, Sydney NSW 2001
Website: https://www.oaic.gov.au

We encourage you to contact us first to resolve any issues before escalating to the regulator.