Terms and Conditions

1. Subject of Agreement

These Terms and Conditions govern the provision of professional audio recording, mixing, and mastering services provided by Razuwanuscapital Pty Ltd, directed by Chloe Johnson, located at 142 Eagle Street, Brisbane QLD 4000. By requesting a session via our contact form, the client agrees to be bound by these terms.

2. Booking and Reservations

A booking is considered confirmed only after the receipt of the required deposit and written confirmation from our Production Manager. All session requests are subject to availability. We aim to respond to all enquiries within 24 hours.

3. Pricing and Payments

All listed rates on our services page are in Australian Dollars (AUD) and include GST (10%).

• Deposit: A deposit of 30% of the total estimated session cost is required to secure the date.
• Final Payment: The remaining balance is due immediately upon completion of the session or as specified in the project quote.
• B2B Terms: For registered businesses, payment terms are 14 days from the date of invoice.

4. Cancellation and Rescheduling

We understand that schedules change. However, to maintain studio operations, the following rules apply:

• Free Cancellation: Cancellations made 3 days or more before the scheduled start time are eligible for a full deposit refund.
• Late Cancellation: Cancellations made less than 3 days before the session will result in the forfeiture of the 30% deposit.

5. Production Process and Revisions

For mixing and mastering services, Razuwanuscapital provides up to 3 rounds of revisions per track to ensure the final product meets the client's expectations. Any further revisions will be billed at the standard hourly rate. Please refer to our delivery standards guide for technical requirements.

6. Intellectual Property and Master Rights

The client warrants that they own or have licensed all compositions and performances recorded at the studio. Razuwanuscapital Pty Ltd assumes no responsibility for copyright infringements. Legal ownership and the right to use the master recordings transfer to the client only upon 100% payment of all invoices. We maintain an archive of sessions for 12 months, after which files may be permanently deleted.

7. Liability and Equipment

While we provide professional equipment and a treated acoustic environment, Razuwanuscapital is not liable for any loss of data due to hardware failure beyond our reasonable control. Clients are responsible for any damage caused to studio equipment through negligence. All photos on this website are illustrative.

8. Governing Law and Disputes

These terms are governed by the laws of Queensland, Australia, and the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). Any disputes that cannot be resolved through direct communication with Chloe Johnson at [email protected] or by phone at (07) 3937 3880 shall be subject to the exclusive jurisdiction of the courts in Brisbane.

For matters regarding personal data, please see our Privacy Policy, which adheres to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).